A.J. Baynes Freight Contractors, Ltd. understands that our success is dependant upon our capability to perform at extraordinary levels. Our commitment to quality remains the blueprint of our success. We define our quality program by various functions of our own internal operations in order to provide processes for our associates to follow and manage by.
Continuous Improvement
A.J. Baynes Freight Contractors, Ltd. strategy for Continuous Improvement is to promote a culture that utilizes continuous improvement disciplines and employee involvement to achieve better performance. The objectives of our CI Program are to improve customer satisfaction, reduce process defects, reduce cost for our customers, and to provide our associates with an increased sense of value and contribution to A.J. Baynes Freight Contractors.
Operational Performance
A.J. Baynes Freight Contractors, Ltd. Operational Performance Plan is to create a competitive advantage by establishing a comprehensive approach to the management and execution of day-to-day operations. A.J. Baynes strives to improve service and reduce cost by using the right mix of people, process, and technology to improve day-to-day operations.
